Accessibility statement
The Central Statistics Office (CSO) is committed to making its websites accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. The CSO recognises the importance of improving the accessibility of our websites and to making our content available to the widest possible audience, including those who use assistance technologies. We are always working to improve our website user experience for everyone, and to improve our website structure, content and navigation to better conform to applicable accessibility standards.
This Accessibility Statement applies to this website (www.census.ie).
Measures to support accessibility
The CSO takes the following measures to ensure accessibility of our websites (census.ie and cso.ie):
- Include accessibility throughout our internal policies
- Integrate accessibility into our procurement practices
- Assign clear accessibility targets and responsibilities
- Publish releases as HTML webpages as standard, reducing the use of printed materials and PDF as much as possible.
Conformance status
This website is partially compliant with the Web Content Accessibility Guidelines 2.1 level AA , due to the exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
B) Disproportionate burden (lack of resources required, and the estimated costs and benefits, taking into account the frequency and duration of use)
- PDF (Portable Document Format), including in the census forms, information leaflets, Step by Step Guide, census in schools resources included on this website.
Where content is not easily accessible, please contact our information service on (+353) 21 453 5481 or information@cso.ie.
Feedback and contact information
The CSO welcomes your feedback on the accessibility of our websites and digital tools. Please let us know if you encounter any accessibility issues which you would like us to review.
- Phone: +353 21 453 5481
- Email: information@cso.ie
Enforcement Procedure
If you are not satisfied with our response, you may make a complaint.
To make a complaint to the Office of the Ombudsman under the Disability Act, 2005 (Sections 25 to 29):
- Address: 6 Earlsfort Terrace, Dublin 2, D02 W773.
- Telephone: +353 1 639 5600
- An online enquiry form is available here. Advice and information on how to make a complaint is available here.
To make a complaint to the Workplace Relations Commission under the Equal Status Act, 2000:
- Address: Workplace Relations Commission, O’Brien Road, Carlow, R93 E920. DX Number: 271001
- Telephone: +353 59 917 8990
- National Number: 0818 80 80 90 (Opening Hours: 09:30 – 13:00, 14:00 – 17:00, Monday to Friday)
- An online enquiry form is available here. Advice and information on how to make a complaint is available here.
This statement was prepared on 10 February 2022. It was prepared on the basis of a self-assessment conducted by the CSO.
The statement was last reviewed on 10th February 2022.